Live Support.php:
<?
/*
Live Support v 1.2b
Author: Mike Lessar <mlessar <at> bluetruck <dot> net>
for use with:
Enterprise Shopping Cart
http://www.enterprisecart.com
Released under the GNU General Public License
*/
require('includes/application_top.php');
if($login) {
// first lets check to see if live support is really available
$support_query = escs_db_query("select status from " . TABLE_LS_TECHS . " where status='yes' or status='busy' ");
$support_results = escs_db_num_rows($support_query);
if($support_results > 0) {
// enter the user into the que
$guest = escs_db_prepare_input($HTTP_POST_VARS['login']);
if(!$guest) { $guest = "Guest"; }
$start_msg = "Welcome $guest, please wait a few seconds for a live operator to come to your assistance.";
escs_db_query("insert into " . TABLE_LS_CONVERSATIONS . " (id, guest, tech, session_id, message, tech_reply) values ('', '" . escs_db_prepare_input($guest) . "', 'Sales', '" . escs_db_prepare_input($osCsid) . "', '" . escs_db_prepare_input($start_msg) . "', '2')");
escs_db_query("insert into " . TABLE_LS_STATUS . " (id, session_id, status) values ('', '" . $osCsid . "', '1')");
escs_redirect(escs_href_link('ls_start.php', '', 'NONSSL'));
} else {
echo "<br><br><div align=\"center\"><b>Sorry but support is currently not available!</b></div>\n";
}
} else {
?>
<html>
<head>
<title>Live Support </title>
<style type="text/css">
<!--
td.main {
font-size: 8pt;
font-family: arial;
color: #000000;
}
td.header {
font-size: 8pt;
font-family: arial;
color: #ffffff;
}
td.hidden {
font-size: 0pt;
font-family: arial;
color: #ffffff;
}
a.bluelink{
font-size: 8pt;
font-family: arial;
color: #0000ff;
text-decoration: none;
}
a.bluelink:hover{
text-decoration: underline;
}
a.whitelink{
font-size: 8pt;
font-family: arial;
color: #ffffff;
text-decoration: none;
}
a.bluelink:hover{
text-decoration: underline;
}
.TextBox {
border: #000000 1px inset;
border-color: #000000 #000000 #000000 #000000;
background-attachment: fixed;
background-image: url(live_support/box_shadow.gif);
font-family: Verdana, Arial, Helvetica, sans-serif;
font-size: 12px;
color: #000000;
}
.Button {
border: #000000 1px inset;
border-color: #000000;
font-family: Verdana, Arial, Helvetica, sans-serif;
font-size: 11px;
color: #000000;
}
-->
</style>
</head>
<body bgcolor="<? echo LS_COLOR; ?>" style="margin: 0" topmargin="0" leftmargin="0" rightmargin="0" marginwidth="0" marginheight="0">
<center>
<p> </p>
<b>Live Support</b>
<table width="250" border="0" cellspacing="0" cellpadding="0">
<tr>
<td align="center">
<table width="100%" border="0" cellspacing="1" cellpadding="1" bgcolor="#000000">
<tr>
<td bgcolor="#ffffff" align="center">
<table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td align="center">
<table width="100%" border="0" cellspacing="2" cellpadding="0">
<tr>
<td>
<table width="100%" border="0" cellspacing="1" cellpadding="1" bgcolor="#000000">
<tr>
<td bgcolor="<? echo LS_COLOR; ?>" align="center">
<b> Login </b> </td>
</tr>
<tr>
<td bgcolor="#ffffff" class="main" align="center"><font color="#008040"><b></b></font>
<table width="100%" border="0" cellspacing="0" cellpadding="2">
<tr>
<td class="main" align="center"> <br>
<form action="live_support.php" method="post" target="livesupport">
<input type="text" name="login" size="10" class="textbox">
<input type="submit" value="Enter" class="button">
</form>
Our live representatives are waiting for you. Please enter your name in the box above and press the enter button. <br>
<br>
</td>
</tr>
</table>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
</center>
</body>
</html>
<?
}
?>
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