HdUserReportproblem.php:
<?
include 'dataaccessheader.php';
?>
<link href="style.css" rel="stylesheet" type="text/css">
<script language="JavaScript">
<!--
function MM_reloadPage(init) { //reloads the window if Nav4 resized
if (init==true) with (navigator) {if ((appName=="Netscape")&&(parseInt(appVersion)==4)) {
document.MM_pgW=innerWidth; document.MM_pgH=innerHeight; onresize=MM_reloadPage; }}
else if (innerWidth!=document.MM_pgW || innerHeight!=document.MM_pgH) location.reload();
}
MM_reloadPage(true);
// -->
function validate()
{
if(document.helpDesk.FirstName.value=="")
{
alert("Please Enter FirstName");
document.helpDesk.FirstName.focus();
return false;
}
if(document.helpDesk.LastName.value=="")
{
alert("Please Enter LastName");
document.helpDesk.LastName.focus();
return false;
}
if(document.helpDesk.eMail.value=="")
{
alert("Please Enter E-mail Address");
document.helpDesk.eMail.focus();
return false;
}
else if(!emailOk())
return false;
if(document.helpDesk.describe.value=="")
{
alert("Please Enter Description");
document.helpDesk.describe.focus();
return false;
}
return true;
}
function emailOk()
{
var str = document.helpDesk.eMail.value;
var reg1 = /(@.*@)|(\.\.)|(@\.)|(\.@)|(^\.)/; // not valid
var reg2 = /^.+\@(\[?)[a-zA-Z0-9\-\.]+\.([a-zA-Z]{2, 4}|[0-9]{1, 3})(\]?)$/; // valid
if (!reg1.test(str) && reg2.test(str))
{
return true;
}
alert("\"" + str + "\" is an invalid e-mail!");
document.helpDesk.eMail.focus();
return false;
}
</script>
<body bgcolor="#FFFFFF" text="#000000" link="#0000FF" alink="#FF0000" vlink="#0000FF">
<table width="75%" height="873" border="0" align="left" cellpadding="0" cellspacing="2">
<tr>
<td width="6%" rowspan="3" valign="top" bgcolor="#000000"> <div align="center"></div>
<blockquote>
<p> </p>
</blockquote>
<div align="center"></div></td>
<td height="89" valign="top">
</td>
</tr>
<tr>
<td height="26" valign="top">
<p><strong>Welcome to the Information Technology Help Desk page.</strong></p>
</td>
</tr>
<tr>
<td height="233" valign="top"> <div align="center">
<p align="left">Please provide us with the details necessary so that we
can quickly diagnose your' technical problem.<br>
(<strong><font color="#FF0000">Filling in all fields is required</font></strong>)</p>
<form action="helpDeskAccess.php" method="post" name="helpDesk" id="helpDesk" onSubmit="return validate ()">
<p align="left">First Name:
<input name="FirstName" type="text" id="FirstName">
<br>
Last Name:
<input name="LastName" type="text" id="LastName">
<br>
E Mail Address:
<input name="eMail" type="text" id="eMail" size="55">
<br>
Phone Number (<em>Optional</em>):
<input name="phone" type="text" size="35" />
Ext (<em>Optional</em>)
<input name="ext" type="text" size="7" />
</p>
<p align="left">Please select the category<br>
your problem falls under</p>
<p align="left">
<select name="PCatagory" id="PCatagory">
<?
include("config.php");require("config.php");
$cnx = mysql_connect($server, $database, $databasePassword); mysql_select_db($databaseName) //This statement is required to select the database from the mysql server
or die("Invalid : " . mysql_error());
$sql="SELECT * FROM ".$databasePrefix."problem";
$res=mysql_query($sql) or die(mysql_error());
if(mysql_num_rows($res))
{
while($row=mysql_fetch_object($res))
{
$pcat=$row->pcategory;
echo "<option value='$pcat'>$pcat</option>";
}
}
?>
</select>
</p>
<div align="left">Please describe the problem you are experiencing:<br>
<textarea name="describe" cols="60" rows="5" id="describe"></textarea>
<br>
<input type="submit" name="Submit" value="Submit" class="button">
</div>
</form>
<p><br>
<a href="http://www.helpdeskreloaded.com"><img src="http://www.helpdeskreloaded.com/reload/help-desk-copyright.jpg" alt="http://www.helpdeskreloaded.com Help Desk Software By HelpDeskReloaded "Help Desk Reloaded"" border="0"></a></p>
</div></td>
</tr>
</table>
<script Language="JavaScript">
<!-- hide// Navigation - Stop
var timerID = null;
var timerRunning = false;
function stopclock (){
if(timerRunning)
clearTimeout(timerID);
timerRunning = false;
}
function showtime () {
var now = new Date();
var hours = now.getHours();
var minutes = now.getMinutes();
var seconds = now.getSeconds()
var timeValue = "" + ((hours >12) ? hours -12 :hours)
timeValue += ((minutes < 10) ? ":0" : ":") + minutes
timeValue += ((seconds < 10) ? ":0" : ":") + seconds
timeValue += (hours >= 12) ? " P.M." : " A.M."
//document.clock.face.value = timeValue;
// you could replace the above with this
// and have a clock on the status bar:
window.status = timeValue;
timerID = setTimeout("showtime()", 1000);
timerRunning = true;
}
function startclock () {
// Make sure the clock is stopped
stopclock();
showtime();
}
// un hide --->
</script>
</p>
<p> </p>
<p align="center"><font size="5" face="Arial, Helvetica, sans-serif">
<SCRIPT LANGUAGE="JavaScript">
<!--
startclock()
//-->
</SCRIPT>
</font></p>
<p> </p>
<p> </p>
Other Customer Support Scripts:
